I'm an ADT Customer, what does this mean for my ADT services?
now, you won’t see any changes. You can continue to access services and
support from the ADT team as you always have; support teams will remain
the same and your monthly rate and contract will not change. Most
importantly, your monitoring services will continue to operate as usual.
is very excited to welcome ADT Canada to the TELUS family and looks
forward to serving you. We are confident that ADT Canada will thrive as
part of TELUS and continue to deliver the outstanding service you have
come to know.
What do I need to do as an ADT customer?
don’t need to do anything; simply continue to enjoy the same reliable
service you currently receive, and keep an eye out for communications
What will happen to my personal information?
will be no change, all your data will remain safe with ADT Canada.
However, there’s no need to worry; TELUS takes the personal information
of its customers seriously, and is recognized as a leader in customer
experience, security, and privacy.
Who can I contact about my ADT security services?
For more information about your ADT products and services, please contact us at:
Hotwire Communications Sales: 1-800-715-1468
ADT Support: 1-855-958-8181
What does it mean for ADT Canada customer support?
is no change to your current support - we remain 100% committed to
delivering the high quality service and support you are accustomed
to.You can continue to manage your account by logging into MyADT via adt.ca